Job Description
Join our dynamic team at Urban Oasis Wellness Center as a Weekend Customer Experience Specialist! This flexible part-time role is perfect for individuals seeking weekend work-life balance in the heart of NYC. You'll be the welcoming face of our premium wellness hub, delivering exceptional service to health-conscious clients while enjoying competitive pay and a vibrant work environment.
What We Offer:
- Flexible weekend scheduling (Sat/Sun 8AM-6PM)
- Competitive hourly rate with growth opportunities
- Free access to all wellness programs
- Supportive, wellness-focused culture
- Convenient Manhattan location
Responsibilities
- Deliver exceptional customer service through personalized consultations
- Manage membership registrations and class bookings
- Maintain pristine facility appearance and inventory
- Process payments and maintain accurate transaction records
- Coordinate with wellness practitioners for client handoffs
- Implement upselling strategies for premium services
- Resolve client inquiries with empathy and professionalism
Qualifications
- Previous customer service or hospitality experience
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency in booking software and POS systems
- Flexibility to work weekends and occasional holidays
- Basic knowledge of wellness industry preferred
- Valid New York State ID and reliable transportation