Job Description
Join our dynamic team at Urban Logistics Oakland as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our high-traffic weekend operations. Enjoy competitive pay, flexible scheduling, and a supportive team environment while serving Oakland's vibrant community. This role offers immediate growth opportunities and weekend-only scheduling for work-life balance. Bring your passion for service and join us in shaping the future of logistics in the Bay Area!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process orders and manage inventory systems accurately
- Coordinate weekend delivery logistics and resolve shipping issues
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain detailed customer records and documentation
- Support warehouse activities during peak weekend hours
- Uphold brand standards and safety protocols at all times
Qualifications
- Previous customer service or logistics experience preferred
- Availability to work Saturday/Sunday shifts (6 AM - 2 PM)
- Strong problem-solving and communication skills
- Proficiency with inventory management software
- Ability to work efficiently in a fast-paced environment
- Valid California driver's license (for occasional deliveries)
- High school diploma or equivalent required