Job Description
Join our dynamic hospitality team at Coastal Living Resorts, where weekend warriors thrive! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional guest experiences at our premier waterfront property. Enjoy competitive pay, complimentary resort amenities, and a vibrant team environment while working Saturdays and Sundays. Perfect for students, parents, or anyone seeking a rewarding weekend schedule. Apply now and transform your weekends into opportunities for growth and adventure!
Responsibilities
- Deliver exceptional guest service across resort amenities including pools, dining, and recreational facilities
- Manage check-in/check-out processes and handle guest inquiries with professionalism
- Coordinate weekend events and activities to enhance guest experiences
- Maintain pristine facility standards through regular inspections and reporting
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Resolve guest issues promptly while maintaining brand standards
- Process payments and maintain accurate transaction records
Qualifications
- Minimum 1 year customer service or hospitality experience
- Flexible availability for weekend shifts (Saturday & Sunday, 8AM-6PM)
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic proficiency with reservation systems and POS software
- Valid California driver's license (for occasional errands)
- First Aid/CPR certification preferred (training provided if needed)
- Must pass background check and drug screening