Job Description
Join our dynamic team at Georgia Hospitality Group and become the face of exceptional weekend hospitality! We're seeking enthusiastic Weekend Customer Service Specialists to deliver outstanding experiences while enjoying flexible scheduling and competitive compensation. Perfect for students, parents, or anyone seeking weekend work-life balance.
As a cornerstone of our guest relations team, you'll create memorable interactions that build brand loyalty. We offer comprehensive training, career advancement opportunities, and a vibrant team culture that values your contributions. Enjoy weekends off during weekdays while earning above-average wages in Georgia's thriving hospitality sector.
Responsibilities
- Deliver exceptional customer service across all guest touchpoints
- Manage weekend check-in/check-out procedures efficiently
- Resolve guest inquiries and concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with weekend event operations as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Exceptional communication and problem-solving skills
- Strong attention to detail and organizational abilities
- Ability to work weekends and holidays reliably
- Proficiency with reservation systems and POS software
- Positive attitude and team player mentality