Job Description
Join CityScape Hospitality Group as a Weekend Customer Service Associate and kickstart your career in Philadelphia's vibrant hospitality scene! We're seeking energetic, detail-oriented individuals to deliver exceptional guest experiences during our weekend operations. This entry-level position offers flexible hours, comprehensive training, and growth opportunities within our award-winning team. Perfect for students or career changers seeking weekend work in the City of Brotherly Love.
Responsibilities
- Provide outstanding customer service to weekend guests via phone, email, and in-person interactions
- Manage check-in/check-out procedures for weekend guests using our property management system
- Assist with weekend inventory management and supply replenishment
- Resolve guest inquiries and concerns promptly during weekend shifts
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Maintain pristine common areas during weekend high-traffic periods
- Process weekend payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Weekend availability required (Saturday/Sunday shifts)
- Basic proficiency with Microsoft Office and property management software
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods during weekend shifts
- Positive attitude and problem-solving aptitude
- No prior experience necessary - comprehensive training provided
- Valid Pennsylvania ID or driver's license