Job Description
Join our award-winning team at Pacific Coast Hospitality Group and transform weekends into rewarding experiences! We're seeking passionate Weekend Customer Experience Specialists to deliver exceptional service in our vibrant Santa Monica location. Enjoy competitive pay, flexible scheduling, and a dynamic environment where your hospitality skills shine. Perfect for students, parents, or professionals seeking weekend-only work with no evenings or holidays required. Apply today to become part of California's premier hospitality team!
Responsibilities
- Deliver outstanding customer service during weekend shifts (Sat-Sun 8AM-6PM)
- Manage guest check-ins, reservations, and concierge requests
- Handle cash transactions and POS operations with precision
- Resolve guest inquiries and concerns promptly
- Collaborate with cross-functional teams for seamless operations
- Maintain pristine facility standards and safety protocols
- Participate in weekend inventory and supply management
Qualifications
- 1+ years in customer service or hospitality role
- Weekend availability mandatory (no exceptions)
- Proficiency with reservation systems and POS software
- Exceptional communication and problem-solving skills
- Ability to work independently in fast-paced environments
- Basic math and cash handling accuracy
- Valid California driver's license preferred
- Spanish bilingual skills a plus