Job Description
Join our dynamic team as a Weekend Shift Coordinator and become the backbone of San Francisco's vibrant weekend economy! We're seeking passionate individuals to lead weekend operations at our premium service locations. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to work exclusively on Saturdays and Sundays while enjoying weekday flexibility. Perfect for night owls and weekend warriors who thrive in fast-paced environments.
Responsibilities
- Oversee daily weekend operations across multiple high-traffic locations
- Coordinate 20+ weekend staff members including scheduling and performance management
- Implement customer experience protocols for weekend peak hours
- Resolve escalated customer issues with exceptional service standards
- Analyze weekend performance metrics and implement improvement strategies
- Manage inventory and supply chain logistics for weekend operations
- Develop innovative weekend engagement programs to drive foot traffic
Qualifications
- 3+ years in hospitality, retail, or event management leadership
- Proven weekend shift management experience (Saturdays/Sundays)
- Advanced conflict resolution and crisis management skills
- Proficient in workforce scheduling software (e.g., WhenToWork, Deputy)
- Strong analytical abilities with data-driven decision-making
- Valid California driver's license and reliable transportation
- Ability to work flexible hours including holidays and special events