Job Description
Join our dynamic team at Sunrise Retail Solutions, where we're revolutionizing customer experiences! We're seeking passionate Weekend Shift Customer Service Specialists to deliver exceptional service while our valued customers shop during their free time. This flexible weekend role offers competitive pay and a supportive environment perfect for students, parents, or anyone seeking weekend work-life balance. Enjoy weekends off during the week while making a real impact in our community!
Responsibilities
- Provide exceptional in-person and phone customer service during weekend shifts (Saturday/Sunday)
- Process transactions accurately using POS systems while maintaining cash handling standards
- Assist with inventory management and store presentation during weekend operations
- Resolve customer inquiries with empathy and product knowledge
- Collaborate with weekend team to maintain store cleanliness and safety standards
- Support promotional campaigns and special weekend events
- Document customer feedback and operational insights for weekend improvements
Qualifications
- High school diploma or equivalent; customer service experience preferred
- Availability to work weekends (Sat/Sun) with flexible scheduling
- Strong communication skills in English and Spanish (bilingual a plus)
- Basic math proficiency and comfort with POS technology
- Ability to stand/walk for extended periods during weekend shifts
- Problem-solving mindset with attention to detail
- Valid Texas ID and reliable transportation to weekend shifts
- Positive attitude and commitment to weekend team culture