Job Description
Are you looking for a stable weekend schedule that works with your lifestyle?
Apex Logistics & Services is expanding our operations team and is looking for dedicated Customer Service Representatives to join our Dallas, TX location immediately. We offer competitive pay, excellent benefits, and a culture that values work-life balance.
Why Choose Us?
- Immediate Start: Onboard and begin working within 48 hours.
- No Commute Stress: Enjoy your Monday through Friday free.
- Growth Opportunities: Clear paths for internal promotion.
We are seeking individuals who thrive in a fast-paced environment and are ready to make an impact on our team this weekend.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and chat.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve complex issues while maintaining a positive customer experience.
- Collaborate with the Monday-Friday support team to ensure seamless handoffs.
- Update customer records and database information in real-time.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience preferred but not required for immediate hires.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and CRM software.
- Must be available to work Saturday and Sunday, 8:00 AM - 5:00 PM.
- Reliable transportation is required.