Job Description
Transform your weekends into career opportunities! Peak Support Solutions is seeking dynamic Weekend Customer Service Associates to join our growing team in Denver. This entry-level role offers flexible Saturday/Sunday shifts with competitive pay and growth potential. Perfect for students, gig workers, or those seeking work-life balance. Join our award-winning support team where your weekend dedication fuels customer success.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during weekend shifts
- Resolve product inquiries and technical issues using CRM systems
- Document interactions and maintain accurate customer records
- Collaborate with weekday teams for seamless service continuity
- Meet weekly performance metrics and quality standards
- Participate in weekend-specific training sessions
- Contribute to weekend team improvement initiatives
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong verbal/written communication skills
- Basic computer proficiency with MS Office suite
- Ability to work independently in a remote-friendly environment
- Flexible availability for Saturdays and Sundays
- Customer service mindset with problem-solving aptitude
- No prior experience required – full training provided