Job Description
Join our dynamic team at Urban Hospitality Group and transform your weekends into rewarding experiences! We're seeking passionate Weekend Shift Coordinators to deliver exceptional guest experiences while maintaining our high standards of service. This flexible role is perfect for individuals seeking weekend-only schedules with competitive pay and growth opportunities. Enjoy a vibrant work environment where your contributions directly impact our community's hospitality scene.
Responsibilities
- Coordinate weekend guest services across multiple hospitality locations
- Train and mentor part-time weekend staff on service protocols
- Resolve guest inquiries and operational issues during peak hours
- Monitor inventory and operational readiness for weekend shifts
- Collaborate with weekday managers for seamless service transitions
- Implement weekend-specific promotions and guest engagement strategies
- Compile shift reports and performance metrics for leadership review
Qualifications
- Minimum 2 years hospitality or customer service experience
- Availability to work all weekend shifts (Saturday/Sunday)
- Strong conflict resolution and multitasking abilities
- Valid North Carolina driver's license with clean record
- Experience with POS systems and inventory management
- Ability to work independently with minimal supervision
- Basic knowledge of Charlotte's local event landscape preferred