Job Description
Join our dynamic hospitality team as a Weekend Shift Coordinator! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This role combines customer service excellence with operational oversight in New Orleans' vibrant tourism scene. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Manage weekend front desk operations and guest check-in/check-out processes
- Coordinate housekeeping and maintenance teams for seamless service delivery
- Handle guest inquiries and resolve complaints with professionalism
- Monitor inventory levels and place supply orders as needed
- Train new weekend staff on company protocols and service standards
- Prepare daily shift reports and performance metrics
Qualifications
- Minimum 1 year experience in hospitality or customer service roles
- Strong problem-solving and conflict resolution abilities
- Ability to work independently with minimal supervision
- Flexibility to work weekends and holidays
- Basic proficiency with reservation systems and POS software
- Valid driver's license and reliable transportation