Job Description
Join our dynamic healthcare team as a Weekend Patient Coordinator and make a meaningful impact on patient experiences during high-demand weekend hours. This part-time role offers flexible scheduling while delivering exceptional administrative support in a fast-paced environment. Ideal for students, career changers, or professionals seeking weekend work-life balance.
At Coastal Health Partners, we value teamwork, compassion, and efficiency. You'll be the first point of contact for patients, ensuring seamless scheduling and compassionate care coordination. Our modern facilities in Jacksonville's vibrant medical district provide a supportive atmosphere with growth opportunities.
Responsibilities
- Manage patient appointments, registrations, and insurance verification during weekend shifts
- Coordinate with healthcare providers to ensure smooth patient flow and clinic operations
- Maintain accurate electronic health records (EHR) and confidential patient data
- Handle patient inquiries with empathy and resolve scheduling conflicts proactively
- Assist with weekend inventory management and supply replenishment
- Collaborate with cross-functional teams to maintain service excellence standards
- Support weekend billing processes and payment collections
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years of healthcare or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure weekend environments
- Detail-oriented with strong organizational abilities
- Flexibility to work Saturdays and Sundays (6 AM - 6 PM shifts)
- Basic knowledge of HIPAA compliance and medical terminology