Job Description
Join MetroShift Solutions for an immediate start in our dynamic Weekend Operations Supervisor role! We're seeking motivated professionals to lead our weekend teams in Washington DC's fast-paced service sector. This full-time position offers competitive compensation, comprehensive benefits, and the opportunity to make an immediate impact. Perfect for career-driven individuals seeking stability with a twist – enjoy weekdays off while managing high-impact weekend operations.
Responsibilities
- Oversee weekend team operations including staff scheduling and performance management
- Ensure seamless service delivery across all weekend shift activities
- Implement and maintain operational excellence standards
- Resolve escalated customer issues with professionalism and efficiency
- Conduct weekend shift briefings and team training sessions
- Monitor inventory and resource allocation for weekend operations
- Generate performance reports and improvement recommendations
Qualifications
- 3+ years of supervisory experience in service or operations
- Availability to work exclusively weekends (Fri-Sun) with weekday flexibility
- Strong leadership and conflict resolution abilities
- Proficiency in scheduling and workforce management software
- Valid driver's license and clean driving record
- Ability to lift 25 lbs and stand for extended periods
- Experience in high-volume weekend environments preferred
- Strong problem-solving and decision-making skills