Job Description
Join our dynamic retail team as a Weekend Operations Manager! This full-time position offers the unique opportunity to lead weekend operations while enjoying weekdays off. You'll drive exceptional customer experiences, optimize store performance, and mentor a passionate team in Detroit's vibrant retail scene. We provide comprehensive benefits, career growth opportunities, and a culture that values work-life balance.
Responsibilities
- Oversee all weekend store operations including opening/closing procedures and staff scheduling
- Train and develop weekend staff on product knowledge, sales techniques, and customer service standards
- Monitor inventory levels, process shipments, and maintain visual merchandising excellence
- Analyze sales data to identify opportunities for weekend performance optimization
- Ensure strict adherence to safety protocols and loss prevention policies
- Collaborate with weekday management team for seamless operational handoffs
- Resolve customer escalations and maintain high service standards
Qualifications
- 3+ years retail management experience with weekend shift leadership
- Proven track record in team development and performance metrics
- Strong inventory management and visual merchandising skills
- Ability to work independently and make data-driven decisions
- Exceptional communication and conflict resolution abilities
- Proficient in retail management software and POS systems
- Valid Michigan driver's license required for vendor coordination
- Flexibility to work weekends and some holidays