Job Description
Join the Premier Weekend Team in Nashville, TN
Are you seeking a rewarding career with the perfect work-life balance? MetroWest Logistics & Services is currently hiring a Weekend Operations Manager to lead our dynamic team. In this role, you will oversee daily operations, ensure exceptional customer service, and drive team performance—all while enjoying your weekdays off.
We pride ourselves on a premium working environment where leadership is valued, and growth is encouraged. If you are a results-oriented professional ready to make an impact on the weekend shift, we want to hear from you.
Responsibilities
- Lead and mentor a team of 10+ employees during weekend shifts to ensure peak productivity.
- Oversee inventory management, stock replenishment, and loss prevention strategies.
- Ensure strict adherence to safety protocols, quality standards, and company policies.
- Resolve complex customer inquiries and escalations to maintain high satisfaction ratings.
- Conduct daily shift briefings, performance reviews, and training sessions.
- Monitor operational metrics and prepare weekly reports for regional management.
- Maintain a clean, organized, and welcoming facility for both staff and customers.
Qualifications
- Minimum of 3 years of supervisory experience in retail, logistics, or customer service.
- Must be available to work Saturdays and Sundays (40 hours per week).
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Proficient in Microsoft Office Suite and basic inventory management software.
- Ability to lift up to 50 lbs and stand for extended periods.
- High school diploma or GED equivalent; Associate’s degree preferred.
- Valid driver’s license and reliable transportation.