Job Description
Join MetroServe Solutions as a Weekend Operations Manager and transform your weekends into a rewarding career path. We're seeking a dynamic professional to lead our weekend operations in Washington DC, offering full-time hours with Saturdays and Sundays as your primary workdays. This role combines competitive compensation with exceptional work-life balance, allowing you to enjoy your weekdays while building a thriving career. Our team values innovation, collaboration, and community impact, making this an ideal opportunity for motivated individuals seeking non-traditional schedules.
Responsibilities
- Oversee weekend operational activities and ensure seamless service delivery across all departments
- Lead and mentor a team of 8-10 weekend staff, fostering a culture of excellence and accountability
- Implement process improvements to enhance weekend efficiency and customer satisfaction
- Coordinate cross-functional weekend operations including logistics, customer support, and facility management
- Monitor performance metrics and prepare comprehensive weekend operation reports
- Address escalated customer inquiries and resolve operational challenges promptly
- Collaborate with weekday teams to ensure continuity and alignment of organizational goals
Qualifications
- Bachelor's degree in Business Administration, Operations Management, or related field
- Minimum 3 years of experience in operations or team leadership
- Proven ability to manage weekend or shift-based operations effectively
- Strong problem-solving skills with experience in process optimization
- Excellent communication and interpersonal abilities
- Proficiency in operational management software and MS Office Suite
- Ability to work independently and make decisive judgments in dynamic environments
- Valid driver's license and reliable transportation for site visits