Job Description
Join Urban Wellness Center as a Weekend Operations Coordinator and become the backbone of our patient care team during high-demand weekend hours. This flexible role offers the perfect work-life balance while making a tangible impact in Boston's healthcare landscape. Enjoy competitive pay, comprehensive benefits package including health insurance, and a supportive team environment where your contributions are celebrated. As a leader in weekend healthcare staffing, we provide ongoing training and professional development opportunities to help you excel.
Responsibilities
- Coordinate patient intake and administrative workflows during weekend shifts
- Manage appointment scheduling and ensure optimal clinic operations
- Assist healthcare professionals with documentation and record-keeping
- Handle patient inquiries with empathy and professionalism
- Maintain strict HIPAA compliance and confidentiality standards
- Collaborate with on-call medical staff for urgent patient needs
- Prepare weekend operational reports for leadership review
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- Minimum 1 year experience in healthcare or customer service
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced, high-energy environments
- Strong organizational and time-management abilities
- Proficiency with electronic health record systems
- Flexibility to adapt to changing patient needs and schedules
- Valid Massachusetts driver's license for occasional facility travel