Job Description
Join our award-winning hospitality team at Oceanfront Resorts Group! We're seeking dynamic Weekend Hospitality Supervisors to deliver exceptional guest experiences during peak beach seasons. Enjoy flexible weekend schedules while leading our front desk operations at our premier Virginia Beach location. This role offers competitive pay, complimentary resort access, and opportunities for career growth in one of America's most vibrant coastal destinations.
Responsibilities
- Oversee front desk operations during weekend shifts (Friday-Sunday)
- Manage check-in/check-out procedures and guest inquiries
- Coordinate housekeeping and maintenance requests
- Resolve guest complaints with exceptional service standards
- Train and support part-time hospitality staff
- Monitor occupancy rates and optimize room assignments
- Process payments and manage cash handling procedures
Qualifications
- 2+ years in hospitality or customer service leadership
- Flexible weekend availability (Fri-Sun 6am-2pm)
- Strong conflict resolution and communication skills
- Proficiency in hotel management software (e.g., Opera)
- Valid Virginia driver's license
- CPR/First Aid certification preferred
- Ability to work in fast-paced coastal environment
- Spanish language skills a plus