Job Description
Join our elite hospitality team at Manhattan's premier luxury venue! We're seeking dynamic Weekend Supervisors to oversee our high-profile weekend operations. This role offers competitive compensation in New York's vibrant hospitality scene while maintaining a balanced weekday schedule. Enjoy premium benefits including meal privileges, exclusive event access, and career advancement opportunities.
Responsibilities
- Manage weekend shift operations ensuring exceptional guest experiences
- Train and mentor part-time weekend staff on service standards
- Resolve guest inquiries and escalate complex issues promptly
- Monitor inventory control and stock replenishment procedures
- Coordinate with security and maintenance teams for seamless operations
- Execute weekly performance reviews for weekend team members
- Implement venue safety protocols during high-traffic periods
Qualifications
- 3+ years hospitality supervision experience in premium venues
- Flexible availability for weekend shifts (Saturday/Sunday)
- Valid New York State Food Protection Certificate
- Proficiency in POS systems and inventory management software
- Exceptional conflict resolution and multitasking abilities
- Proven leadership in high-pressure environments
- Strong knowledge of NYC hospitality regulations
- Fluency in English; Spanish proficiency preferred