Job Description
Join our dynamic team as a Weekend Hospitality Specialist at Urban Leisure Group, where weekend flexibility meets premium service. We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend shifts. This role offers perfect work-life balance with Saturday/Sunday availability, competitive compensation, and growth opportunities within our expanding hospitality network. Enjoy a supportive environment where your weekend dedication is valued with industry-leading benefits including health stipends, paid time off, and exclusive employee discounts.
Responsibilities
- Deliver exceptional customer service during weekend peak hours (Saturday/Sunday)
- Manage guest check-ins and resolve inquiries with professionalism
- Coordinate with cross-functional teams to ensure seamless operations
- Maintain pristine venue standards during weekend shifts
- Process transactions and maintain accurate financial records
- Implement safety protocols during high-traffic weekend periods
- Train weekend staff on service standards and brand values
Qualifications
- 2+ years of hospitality or customer service experience
- Flexible weekend availability (Saturday/Sunday mandatory)
- Strong conflict resolution and multitasking abilities
- Proficient in POS systems and reservation software
- Valid Florida driver's license (if required for venue transport)
- Ability to stand/walk for extended periods during shifts
- Basic first aid/CPR certification preferred
- Fluent English communication skills