Job Description
Join our vibrant team at Coastal Resorts Group and transform weekends into rewarding experiences! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our peak weekend operations. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in San Diego's premier coastal destination. Perfect candidates thrive in fast-paced settings and take pride in creating memorable stays for our discerning clientele.
Responsibilities
- Deliver exceptional customer service to resort guests during weekend check-ins, check-outs, and throughout their stay
- Manage resort amenities including pool concierge, beach equipment rentals, and activity bookings
- Process payments and maintain accurate transaction records using our POS system
- Coordinate with housekeeping and maintenance teams to ensure guest room standards are met
- Resolve guest inquiries and concerns promptly with professionalism and empathy
- Assist with weekend event setup and breakdown for private functions and weddings
- Monitor resort safety protocols and emergency procedures during peak weekend hours
Qualifications
- Minimum 1 year experience in hospitality, customer service, or resort operations
- Flexible availability to work weekends (Saturday/Sunday) and holidays
- Strong communication and interpersonal skills with a guest-first mindset
- Proficiency with point-of-sale systems and reservation software
- Ability to multitask effectively in high-energy environments
- Valid California driver's license and reliable transportation
- Basic knowledge of San Diego attractions and local activities
- Food handler certification preferred (training provided)