Job Description
Join our award-winning downtown Denver hotel as a Weekend Hospitality Specialist! This role is perfect for individuals seeking weekend-only work with competitive pay and a vibrant team environment. You'll be the first point of contact for our guests during peak weekend hours, delivering exceptional service while enjoying Denver's best nightlife and attractions on your days off.
Responsibilities
- Provide exceptional guest check-in/check-out experiences during weekend shifts
- Manage reservations and optimize room occupancy for weekend demand
- Resolve guest inquiries and issues with proactive problem-solving
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Upsell premium amenities and local experiences to enhance guest stays
Qualifications
- Previous hospitality or customer service experience required
- Weekend availability (Saturday/Sunday) must be flexible
- Strong communication and conflict resolution skills
- Proficient in hotel management software (e.g., Opera)
- Ability to work efficiently in fast-paced weekend environments
- Valid Colorado driver's license preferred
- Must pass background check and drug screening