Job Description
Join our dynamic team at Urban Hospitality Group and transform your weekends into rewarding experiences! We're seeking passionate individuals to deliver exceptional guest experiences at our premium downtown Fort Worth location. This role offers competitive pay, flexible scheduling, and opportunities for advancement within our growing hospitality brand. Perfect for students, professionals seeking supplemental income, or anyone wanting weekend flexibility without compromising on quality. Enjoy a vibrant work environment where your contributions directly impact guest satisfaction.
Responsibilities
- Deliver outstanding customer service with a warm, welcoming demeanor
- Manage check-in/check-out processes efficiently using our digital systems
- Maintain pristine guest areas and common spaces
- Address guest inquiries and resolve issues promptly
- Collaborate with cross-functional teams for seamless operations
- Assist with event setup and weekend activities coordination
- Uphold strict safety and cleanliness standards
Qualifications
- Available to work Saturdays and Sundays (6 AM - 2 PM or 2 PM - 10 PM)
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Attention to detail and organizational skills
- Valid Texas driver's license (if transportation assistance needed)
- Must pass background check and drug screening