Job Description
Join our dynamic team at Metropolitan Hospitality Group and kickstart your career in New York's thriving hospitality scene! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during our busiest Saturday and Sunday shifts. This entry-level role offers flexible weekend scheduling, comprehensive training, and opportunities for advancement in a premium environment. Perfect for students, career changers, or anyone seeking weekend work-life balance in the heart of Manhattan.
Responsibilities
- Provide exceptional customer service to weekend guests in high-traffic hotel lobby and lounge areas
- Manage check-in/check-out processes for weekend arrivals and departures
- Coordinate with housekeeping and maintenance teams for weekend guest requests
- Process payments and manage cash handling procedures accurately
- Assist with event setup and breakdown for weekend functions
- Maintain pristine facility standards throughout weekend shifts
- Resolve guest inquiries with professionalism and problem-solving skills
Qualifications
- No prior experience required - comprehensive training provided
- Must be available to work Saturdays and Sundays consistently
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced weekend environments
- Basic computer literacy and comfort with reservation systems
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods during weekend shifts
- Valid work authorization required