Job Description
Join Detroit's premier hospitality destination and enjoy weekend work with weekday flexibility! We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during Saturday and Sunday shifts. This role offers competitive pay, free parking, and opportunities for advancement while working Detroit's most vibrant weekends. Perfect for students, parents, or anyone seeking a rewarding weekend schedule with no weekday commitments.
Our team thrives on creating memorable moments, and we provide comprehensive training to ensure your success. Experience Detroit's renaissance while building your career in hospitality with a company that values work-life balance and local community engagement.
Responsibilities
- Deliver outstanding customer service during Saturday and Sunday shifts
- Manage guest check-ins, reservations, and inquiries with professionalism
- Coordinate with cross-functional teams to ensure seamless operations
- Handle cash transactions and maintain accurate financial records
- Uphold strict cleanliness and safety standards throughout the facility
- Assist with event setup and breakdown for weekend functions
- Resolve guest concerns promptly and escalate issues as needed
Qualifications
- Previous hospitality or customer service experience preferred
- Availability to work every Saturday and Sunday (8am-6pm)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic cash handling and POS system knowledge
- Positive attitude and commitment to guest satisfaction
- Must be 18+ years old and able to stand for extended periods
- Detroit area residency preferred (local candidates encouraged)