Job Description
Join our premier downtown DC team as a Weekend Hospitality Associate! We're seeking dynamic professionals to deliver exceptional guest experiences during our busiest weekend shifts. This role offers immediate start and competitive compensation in the heart of the nation's capital. Perfect for hospitality professionals seeking weekend flexibility with growth opportunities.
Responsibilities
- Provide exceptional guest services at front desk and concierge stations
- Manage check-in/check-out processes with efficiency and warmth
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues with professionalism
- Execute upselling initiatives for premium services and amenities
- Maintain detailed records of guest preferences and feedback
- Support weekend event coordination and VIP guest experiences
Qualifications
- Minimum 2 years hospitality or customer service experience
- Flexible weekend availability (Saturday/Sunday 8AM-10PM)
- Proficient in property management systems (e.g., Opera, OPERA)
- Exceptional communication and conflict resolution skills
- Valid DC food handler certification preferred
- Ability to thrive in fast-paced environments
- Knowledge of DC attractions and transportation a plus
- High school diploma or equivalent required