Job Description
Join Washington DC's premier hospitality team and deliver exceptional weekend experiences to locals and tourists alike. We're seeking energetic Weekend Hospitality Associates to manage front desk operations, assist guests, and ensure seamless service during peak Saturday/Sunday shifts. Enjoy competitive pay, flexible scheduling, and the opportunity to work in iconic DC locations while building your career in the service industry.
Why You'll Love This Role:
• Weekend-only schedule (no weekday commitments)
• Premium compensation with performance bonuses
• Free parking and Metro stipend
• Comprehensive training and growth opportunities
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle inquiries about local attractions and weekend events
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Execute weekend-specific operational procedures
- Maintain pristine lobby and common areas
Qualifications
- 1+ years in customer service or hospitality
- Weekend availability (Saturday/Sunday 7am-3pm or 3pm-11pm)
- Proficient in property management software
- Exceptional communication and conflict resolution skills
- DC tourism knowledge preferred
- Ability to stand for extended periods
- Basic math and cash handling skills
- Positive attitude under pressure