Job Description
Join our award-winning hospitality team in the heart of NYC! We're seeking energetic Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend hours. This role offers flexible scheduling, competitive weekly pay, and opportunities for growth within our dynamic environment. Perfect for students, second-job seekers, or those seeking weekend-only work. Enjoy complimentary meals, employee discounts, and a vibrant team culture while exploring New York's most iconic neighborhoods.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and dining operations
- Manage check-in/check-out processes efficiently using property management systems
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and resolve billing inquiries with precision
- Assist with event setup and guest requests during weekend functions
- Maintain cleanliness and safety standards in all public areas
- Collaborate with cross-functional teams to ensure guest satisfaction
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service experience in hotel/restaurant industry
- Strong communication and problem-solving skills
- Proficiency with reservation and payment processing systems
- Ability to work weekends and holidays with flexible availability
- Valid New York State Food Handler's Certificate (or willingness to obtain)
- Basic knowledge of NYC attractions and transportation systems
- Ability to stand/walk for extended periods and lift up to 25 lbs