Job Description
Join Raleigh's premier hospitality team as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest Saturday-Sunday shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Raleigh. Perfect for students, part-time seekers, or those looking to supplement income with weekend-only hours. Training provided - no experience necessary!
Responsibilities
- Provide exceptional customer service to weekend guests at front desk and common areas
- Manage check-in/check-out processes efficiently using hotel software systems
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly with professionalism
- Monitor security protocols and ensure guest safety during weekend hours
- Assist with event setup and guest registration for weekend functions
- Maintain accurate records of guest feedback and incident reports
Qualifications
- Must be available to work every Saturday and Sunday (8am-6pm shifts)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and tech-savviness
- Customer service experience preferred but not required
- Reliable transportation to downtown Raleigh location
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening