Job Description
Join our vibrant team at Capital City Hospitality Group! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences at our premium downtown Washington DC location. Perfect for students, career changers, or anyone seeking flexible weekend hours – no prior experience required! Enjoy competitive pay, comprehensive training, and a dynamic work environment in the heart of the nation's capital. Your role will be pivotal in creating memorable stays for our international and domestic guests while developing valuable customer service skills.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and coordinate room assignments
- Address guest inquiries with prompt, friendly solutions
- Maintain immaculate lobby and common areas
- Process payments and manage cash handling procedures
- Collaborate with cross-departmental teams for seamless operations
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- No prior experience required – we provide full training!
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Reliable availability for weekend shifts (Sat/Sun)
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods
- Must be authorized to work in the United States