Job Description
We are seeking a dedicated Weekend Customer Support Specialist to join our growing team in Jacksonville. If you are looking for a part-time job with immediate start opportunities and a flexible schedule, this is the perfect role for you. Our company values work-life balance and offers a dynamic environment where you can make an impact while enjoying your weekends off.
Why Join Us?
- Flexible Hours: Work only on weekends (Friday to Sunday).
- Immediate Hiring: Onboard and start working within 48 hours.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Modern Environment: Join a tech-forward company in the heart of Jacksonville.
Apply today to secure your position in our weekend shift team!
Responsibilities
- Provide exceptional customer service via phone, email, and live chat during weekend shifts.
- Resolve product inquiries and troubleshoot technical issues efficiently.
- Document customer interactions and update CRM systems accurately.
- Collaborate with the weekday team to ensure seamless operations.
- Identify and escalate complex issues to senior support staff.
- Maintain a positive and professional demeanor under pressure.
Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred but not mandatory.
- Must be available to work Fridays, Saturdays, and Sundays.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work independently with minimal supervision.