Job Description
Join our award-winning team at Coastal Hospitality Group and become the face of exceptional guest experiences! We're urgently hiring passionate Weekend Customer Service Specialists to deliver world-class service in our vibrant Virginia Beach location. This flexible weekend role offers competitive pay, growth opportunities, and the chance to work in a dynamic coastal environment. Perfect for students, parents, or anyone seeking work-life balance without sacrificing career advancement.
Why Choose Us?
- Competitive hourly rates with weekend premiums
- Comprehensive training and development programs
- Employee discounts on local attractions
- Supportive team culture with advancement opportunities
Responsibilities
- Deliver exceptional customer service across all guest touchpoints
- Handle reservations, inquiries, and troubleshooting with professionalism
- Process payments and maintain accurate transaction records
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards and cleanliness protocols
- Proactively identify and resolve guest concerns
- Contribute to a positive team environment through open communication
Qualifications
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability including weekends and holidays
- Basic computer proficiency with POS systems
- Positive attitude and problem-solving mindset
- High school diploma or equivalent required