Job Description
Join Houston's premier hospitality team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend shifts. This is your opportunity to join a dynamic team offering competitive pay and immediate start dates. Perfect for students, parents, or anyone seeking weekend flexibility without sacrificing career growth.
Why Work With Us?
• Weekend-only schedule (Saturdays & Sundays)
• $18-22/hour + performance bonuses
• Free parking and meal discounts
• Rapid onboarding process
Responsibilities
- Manage high-volume customer inquiries and resolve service issues efficiently
- Process payments and maintain accurate transaction records
- Coordinate with cross-functional teams to ensure seamless operations
- Implement brand standards in all customer interactions
- Assist with inventory management and visual merchandising
- Train on new service protocols and product knowledge
- Contribute to weekend team performance metrics
Qualifications
- Minimum 1 year customer service or hospitality experience
- Strong conflict resolution and multitasking abilities
- Available exclusively for Saturday/Sunday shifts (6 AM - 2 PM)
- Proficient with POS systems and digital tools
- High school diploma or equivalent required
- Flexible schedule availability during weekends
- Valid Texas driver's license (if driving required)
- Basic math and cash handling skills