Job Description
Join our vibrant team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This flexible Saturday/Sunday role offers competitive compensation, comprehensive training, and opportunities for growth in a dynamic retail environment. Perfect for students, parents, or anyone seeking work-life balance!
Why You'll Love Working With Us:
- Consistent weekend schedule (Saturdays & Sundays only)
- Hourly rate + performance-based incentives
- Modern, accessible workplace downtown SF
- Free parking and public transit stipend
- Health benefits available for part-time employees
Responsibilities
- Provide exceptional customer service across all touchpoints
- Process transactions and maintain accurate records
- Resolve customer inquiries with empathy and efficiency
- Support inventory management and merchandising
- Collaborate with weekend team to achieve sales goals
- Adhere to all safety and operational protocols
Qualifications
- Minimum 1 year customer service experience
- Weekend availability mandatory (Saturdays & Sundays)
- Strong communication and problem-solving skills
- Basic proficiency with POS systems
- Ability to work independently and in teams
- High school diploma or equivalent required
- Previous retail experience preferred