Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional customer experiences during our busiest weekend hours. This flexible role offers competitive pay, weekend-only scheduling, and opportunities for growth in a dynamic retail environment. If you thrive in fast-paced settings and value your weekday freedom, this is your ideal opportunity!
Responsibilities
- Provide exceptional customer service across all channels (in-store, phone, chat)
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints promptly
- Collaborate with weekend team to maintain store standards
- Support promotional events and weekend sales initiatives
Qualifications
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Ability to work weekends (Saturdays & Sundays)
- Basic math and cash handling proficiency
- Reliable transportation to Commerce Street location
- Flexible scheduling availability
- Positive attitude and team player mentality