Job Description
Join FlexCare Solutions as a Weekend Customer Service Specialist in El Paso! We're seeking energetic individuals to deliver exceptional weekend support while maintaining work-life balance. Enjoy flexible Saturday/Sunday shifts with competitive pay and growth opportunities. Perfect for students, parents, or anyone seeking weekend-only work without weekday commitments.
Why Work With Us?
- Premium weekend-only schedule (6 AM - 6 PM)
- Comprehensive paid training
- Health benefits for part-timers
- Career advancement pathways
Responsibilities
- Handle weekend customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with weekday teams for seamless transitions
- Uphold company standards during peak weekend hours
- Participate in weekend team meetings and training
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Weekend availability mandatory (Sat/Sun)
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer proficiency with CRM systems
- Spanish/English bilingual preferred