Job Description
Join FlexPay Solutions and enjoy weekends off while earning daily pay! We're seeking enthusiastic Customer Service Specialists to support our growing team in Austin. This role offers complete flexibility with Saturday/Sunday shifts and same-day payment processing. Perfect for students, gig workers, or anyone seeking weekend-only employment without weekly payroll delays.
Our Austin-based team delivers premium support to Fortune 500 clients in a fast-paced, collaborative environment. With competitive daily rates and no hidden fees, this is your opportunity to work smarter, not harder.
Responsibilities
- Delocate high-quality customer support via phone, chat, and email
- Resolve billing inquiries and technical escalations
- Document interactions using Salesforce CRM
- Maintain 95% customer satisfaction score
- Collaborate with weekend support team for seamless handoffs
- Adhere to HIPAA compliance protocols
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Weekend availability (Sat/Sun only)
- Proficient with CRM software
- Strong problem-solving abilities
- Clear communication skills
- Ability to work independently