Job Description
Join CityCare Services as a Weekend Customer Service Specialist and become an essential part of our community-focused team! We're seeking friendly, energetic individuals to deliver exceptional service during weekend shifts in Oklahoma City. This flexible role offers the perfect work-life balance while making a tangible impact on local residents' experiences. Enjoy competitive pay, a supportive environment, and opportunities for growth within our expanding healthcare services network.
Responsibilities
- Provide exceptional customer service and support to patients and families
- Manage appointment scheduling and inquiries via phone and in-person
- Assist with administrative tasks including data entry and file management
- Collaborate with healthcare professionals to ensure seamless patient experiences
- Maintain accurate records and confidential patient information
- Support weekend clinic operations and facility readiness
- Participate in team training and development sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or healthcare experience preferred
- Excellent communication and interpersonal skills
- Proficiency with basic office software and scheduling systems
- Ability to work flexible weekend shifts (Saturdays & Sundays)
- Strong attention to detail and organizational abilities
- Compassionate approach with commitment to community service
- Valid driver's license and reliable transportation