Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic professionals to deliver exceptional experiences during our busiest weekend hours. Enjoy a flexible schedule that prioritizes work-life balance while serving Atlanta's vibrant community. Our modern retail environment offers growth opportunities and competitive benefits for dedicated weekend warriors.
As a key member of our team, you'll become an expert in our product offerings while maintaining high standards of customer satisfaction. This role is perfect for students, parents, or anyone seeking consistent weekend work with no late nights or early mornings. We provide comprehensive training and a supportive culture where your contributions are valued.
Responsibilities
- Deliver exceptional customer service during weekend retail hours (Saturday/Sunday 9 AM - 6 PM)
- Process transactions accurately using our POS system while maintaining cash drawer accountability
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and visual merchandising during off-peak hours
- Collaborate with weekday staff to ensure seamless weekend operations
- Uphold store appearance standards and cleanliness throughout shifts
- Participate in weekend staff meetings and training sessions
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication skills and approachable demeanor
- Reliable transportation and consistent weekend availability
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and handle physical merchandise
- Positive attitude and problem-solving mindset
- No experience needed - comprehensive training provided
- Must be authorized to work in the United States