Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. This role offers competitive pay, flexible scheduling, and opportunities for growth in a fast-paced retail environment. If you thrive in customer-facing roles and value work-life balance, this weekend position is perfect for you.
Responsibilities
- Provide outstanding customer support via in-person, phone, and digital channels
- Process transactions efficiently while maintaining accuracy
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and merchandising tasks
- Collaborate with team members to ensure seamless weekend operations
- Maintain a clean and organized store environment
- Support promotional events during peak weekend hours
Qualifications
- Minimum 1 year customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability to work weekends (Sat/Sun)
- Basic math and cash handling proficiency
- Problem-solving abilities with a customer-first mindset
- High school diploma or equivalent required
- Reliable transportation to downtown Milwaukee location