Job Description
Join Louisville Premium Services as a Weekend Customer Service Specialist and elevate your weekends! We're seeking energetic professionals to deliver exceptional experiences while our city thrives with weekend activities. This role offers competitive compensation, flexible scheduling, and opportunities for advancement in a supportive environment. Perfect for students, parents, or anyone seeking fulfilling weekend work in Louisville's vibrant community.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our proprietary CRM system
- Resolve customer issues promptly while maintaining high satisfaction standards
- Collaborate with weekday teams to ensure seamless service continuity
- Assist with inventory management and weekend facility operations
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or hospitality experience preferred
- Exceptional communication and conflict resolution abilities
- Proficiency with basic office software and point-of-sale systems
- Ability to work independently and adapt to changing priorities
- Valid driver's license and reliable transportation for occasional off-site duties
- Weekend availability (Saturday/Sunday) with occasional holiday coverage