Job Description
Join our dynamic team at Hospitality Solutions Group and transform your weekends into rewarding opportunities! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our premier San Antonio venue. Enjoy flexible scheduling, competitive pay, and a vibrant work environment while serving both locals and tourists in the heart of Texas.
This role is perfect for students, parents, or anyone seeking weekend flexibility without sacrificing professional growth. We provide comprehensive training and a supportive culture where your contributions make a real impact.
Responsibilities
- Deliver outstanding customer service to all guests with warmth and professionalism
- Manage venue operations during peak weekend hours (Saturday/Sunday)
- Process transactions accurately using POS systems
- Resolve guest inquiries and concerns with proactive solutions
- Maintain pristine facility standards and safety protocols
- Collaborate with cross-functional teams during high-traffic periods
- Contribute to weekend inventory and merchandising tasks
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Availability for flexible weekend shifts (Sat/Sun)
- Proficient in basic computer applications and POS systems
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced, high-energy environments
- Valid Texas driver's license (if applicable to venue transport)
- Must pass background check and drug screening