Job Description
Join FlexPay Solutions and transform your weekends into rewarding opportunities! We're seeking energetic Weekend Customer Service Specialists in Oklahoma City to deliver exceptional experiences to our growing client base. Enjoy the freedom of flexible weekend schedules with daily pay and no overnight shifts required. Perfect for students, parents, or anyone seeking work-life balance!
Our team-centric environment offers comprehensive training, performance bonuses, and career advancement paths. With clients spanning Oklahoma and Texas, you'll build valuable skills while making a real impact. Apply today and start earning same-day pay for your weekend contributions!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues with 95% accuracy
- Document interactions using Salesforce CRM while maintaining client confidentiality
- Collaborate with weekday teams to ensure seamless service continuity
- Meet daily performance metrics while maintaining 4.8+ satisfaction scores
- Identify upsell opportunities through consultative customer engagement
- Participate in bi-weekly weekend team training sessions
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 1 year customer service experience in fast-paced environments
- Proficiency with CRM systems (Salesforce experience preferred)
- Exceptional verbal/written communication skills
- Ability to work Saturdays and Sundays with flexible scheduling
- Strong problem-solving abilities with conflict resolution training
- Reliable transportation to Oklahoma City location
- Basic computer skills with 50+ WPM typing proficiency