Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Metro Retail Solutions! We're urgently hiring enthusiastic individuals for flexible weekend shifts in Minneapolis. This role is perfect for students, career changers, or anyone seeking weekend work with competitive pay and growth opportunities. Enjoy a supportive environment where your customer service skills shine while serving diverse communities across Minnesota. Apply now to become part of our award-winning retail experience!
Responsibilities
- Deliver exceptional in-person and phone customer service with a friendly, professional demeanor
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints promptly with empathy and problem-solving skills
- Assist with inventory management and store merchandising during weekend operations
- Collaborate with weekend team members to ensure seamless store operations
- Adhere to safety standards and store policies at all times
- Support promotional events and seasonal campaigns during peak weekend hours
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and ability to multitask in fast-paced environments
- Weekend availability mandatory (Saturday/Sunday shifts)
- Basic computer literacy and comfort with point-of-sale systems
- Positive attitude with a commitment to teamwork and customer satisfaction
- Ability to stand for extended periods and lift up to 25 pounds
- Must pass background check and drug screening