Job Description
Join FlexiServe Solutions as a Weekend Customer Service Specialist and kickstart your career with flexible weekend hours in Orlando! We're seeking motivated entry-level professionals to deliver exceptional customer experiences while enjoying a work-life balance. This role is perfect for students, parents, or anyone seeking weekend-only opportunities. Enjoy competitive pay, comprehensive training, and a supportive team environment. Apply today and transform your weekends into career growth!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with weekday teams to ensure seamless service continuity
- Adhere to company protocols while maintaining customer satisfaction
- Participate in weekend team meetings and training sessions
- Identify opportunities to improve customer experience workflows
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and patience
- Availability to work Saturdays and Sundays (8am-6pm)
- Basic proficiency with Microsoft Office Suite
- Positive attitude and willingness to learn
- Reliable transportation to our Orlando facility