Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Sunshine Solutions Group! We're seeking enthusiastic professionals to deliver exceptional service during our peak Saturday-Sunday operations. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture. Immediate openings available for candidates ready to make an impact.
Why Work With Us?
- Competitive hourly wages with weekend premium pay
- Comprehensive training and growth opportunities
- Modern, collaborative work environment in Miami's bustling downtown
- Part-time benefits including wellness stipends
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person
- Process transactions and resolve service issues efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to company policies and service standards
- Support inventory management and product demonstrations
- Contribute to weekend team performance metrics
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or retail experience
- Strong communication and conflict resolution skills
- Proficiency with POS systems and Microsoft Office Suite
- Ability to work independently in fast-paced environments
- Spanish fluency highly desirable
- Flexible availability for weekend shifts (Sat/Sun 8am-8pm)
- Positive attitude with problem-solving mindset