Job Description
Join Memphis's premier hospitality team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Memphis work environment. Perfect for students, second-income earners, or those seeking weekend-only work.
Responsibilities
- Deliver outstanding customer service to weekend guests across all touchpoints
- Manage reservation systems and walk-in inquiries efficiently
- Coordinate with weekend event teams for seamless operations
- Handle payment processing and cash management procedures
- Maintain pristine facility appearance during weekend hours
- Resolve guest concerns with professionalism and discretion
- Assist with inventory management for weekend supplies
Qualifications
- 1+ years customer service or hospitality experience
- Flexible availability for Saturdays and Sundays (10am-6pm)
- Strong communication and conflict resolution skills
- Basic POS system proficiency
- Ability to thrive in fast-paced weekend environments
- Valid Tennessee driver's license (if transportation required)
- High school diploma or equivalent