Job Description
Join Boston's premier hospitality team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. This role offers the perfect blend of flexibility and growth in a dynamic environment where your smile makes a difference. Enjoy competitive pay, premium training, and a supportive team culture. Perfect for students, parents, or anyone seeking weekend work-life balance in the heart of Boston.
Responsibilities
- Deliver world-class customer service across all guest touchpoints
- Manage reservations and optimize weekend table seating efficiency
- Resolve guest inquiries with professionalism and empathy
- Coordinate with kitchen and service teams for seamless operations
- Process payments accurately using POS systems
- Maintain pristine dining environment and hygiene standards
- Support weekend event setup and guest flow management
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced weekend environments
- Strong problem-solving and conflict resolution abilities
- Flexible availability (Saturdays & Sundays required)
- Basic POS system proficiency
- Positive attitude and team player mentality
- Must be 18+ to handle alcohol service