Job Description
Join our vibrant team at Omaha Community Connect and make weekends rewarding! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences to our growing client base. Enjoy flexible Saturday/Sunday shifts while building your career in a supportive environment. Perfect for students, parents, or anyone seeking supplemental weekend income.
Why Choose Us?
• Competitive hourly pay with weekend premium
• Free parking and transit reimbursement
• Opportunities for advancement
• Positive, team-oriented culture
• Comprehensive training provided
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person support
- Process transactions and maintain accurate client records
- Resolve inquiries using our knowledge base and escalation protocols
- Collaborate with weekday team for seamless service continuity
- Support community outreach initiatives on weekends
- Contribute to weekend inventory and facility management
- Document feedback to improve service quality
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Reliable transportation to our Omaha location
- Basic computer proficiency with MS Office suite
- Flexibility to work Saturdays and Sundays (8 AM - 6 PM)
- Positive attitude and commitment to community values
- Must pass background check and drug screening